Which IP cameras are supported in version 2?
Currently we support over 400 IP cameras and the list continues to grow. For a complete list, please visit our supported list page.
Can I use generic video capture cards?
Currently we do not support generic video capture cards and only support the Bluecherry (BC- series) hardware compression cards. The Bluecherry cards support on-card motion and video compression (MPEG-4 or H.264) along with video output. We also wrote the driver for these cards, so we know what to expect and what the card is capable of doing.
Are software updates free?
Bluecherry provides free software updates for each major release cycle. The version that you purchase is a perceptual license for that release. So, if you purchase a version 2 license, you will receive free updates for the life of version 2. Once version 3 is released then you can continue to use version 2, or you can upgrade to version 3 (at 50% of the price of version 3).
I don’t want my employees to view / access certain cameras. Can I block these?
Can I record audio from analog or IP cameras?
Yes, we support audio from both analog and IP cameras. The audio will be saved in the same container as the video.
How are recordings stored?
Video and audio are stored in a Matorska container (.mkv). These files, by default, are saved to /var/lib/bluecherry/recordings, though this path is adjustable and we support multiple storage locations.
Is Bluecherry's software based on Zoneminder?
We get this question alot. The short answer is absolutely not.
While it's common place for some companies to use existing open source software and build on that (a good example is Boxee), our software is completely written from the ground up for commercial applications. It does not contain any code from Zoneminder, and never will.
We do use some open source libraries, and comply with any licensing for those. We also give back to those libraries and supply patches for bugs that we found, or features that we want added. A good example is our patches to libav.
What is Zoneminder?
Zoneminder is free open source security / recording application that is written to work with Video4Linux supported capture cards. While it does support network cameras it does not support audio and does not have a GUI interface. Zoneminder is community supported and commercial support / SLA is not available. It is also licensed GPL, which means we couldn't use any of the source code if we wanted to in a closed source application.
What are the minimal system requirements?
We've put alot of work into optimizing our software for low end processors. We typically recommend atleast a single core 2.0GHz with 2GB of ram.
With that in mind, on a headless server install of Ubuntu, you can easily record 600FPS @ 704x480 and only use 5% of a 2.0ghz processor with only 1GB of ram.
Does Bluecherry provide an Android, iPhone, iPad or any mobile application?
This is on our list of things to add (http://ideas.bluecherrydvr.com/forums/45409-general/category/33946-mobile-apps), but at the moment we do not have a mobile application. We do have web based viewing that will work on Android or iOS devices, which can be access using https://hostname:7001.
We have worked with the developer of IP Cam Viewer (Android: https://market.android.com/details?id=com.rcreations.ipcamviewer&hl=en or iOS: http://itunes.apple.com/us/app/ip-cam-viewer-pro/id402656416?mt=8) to add support for Version 2 in that application. If you want to be notified when we do release a mobile app, click the link(s) below:
Android: http://www.bluecherrydvr.com/downloads/android/
iOS: http://www.bluecherrydvr.com/downloads/ios-client/
What does the Bluecherry software consist of?
The server, the driver (if you plan to use analog cameras), the cross platform remote client, and the web interface.
The server is closed source, written in C/C++ and handles video streaming from network cameras using RTP, and video streaming the driver using Bluecherry hardware compression cards.
The client is closed source, written in Qt/C++ and handles live video streaming from multiple Bluecherry servers, video playback from previously recorded events, pan / tilt / zoom control and bandwidth management features. The client is also cross platform, and we provide the client application for OS X, Linux and Windows operating systems.
The driver, if you are using analog camera, is open source and freely downloadable from Github. Using the Video4Linux2 API it dual streams H.264|MPEG-4 encoded video and MJPEG video. Our software also reads the motion detection flags from the on-board motion detection analytics, saving huge amounts of CPU time.
The web interface, supports live streaming and provides access to all configuration settings. There is also an API for accessing certain parts of the software (live view, Pan / Tilt / Zoom control, etc).
Which operating system does the Bluecherry software work with?
The driver can be compiled on Ubuntu 10.04 and newer versions and may be compiled on other distributions of Linux, however, some
changes to the driver code may be required – recommended for advanced users.
The server was designed and tested on Ubuntu 10.04 and will not run on other Linux distributions (Fedora/RedHat/Open Suse/etc).
We also provided unsupported packages for Ubuntu 11.04 and 11.10, but only 10.04 is officially supported, since it is the Long Term Supported version (LTS, which is supported for 3 years).
It is recommended that a 32 bit installation is used as those are usually better supported (may save some trouble).
The client can be installed on Windows/Mac/Linux(.deb -- Debian packages available). Client installation packages for all OS can be
obtained from the website (http://www.bluecherrydvr.com/downloads/).
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