New support platform for ideas, problems and questions

In the past two years we’ve used several methods of providing public end-user support and idea tracking.  Initially we used Invision Power Board.  We then switched to UserVoice (which is a really great application for idea tracking) and used Zendesk forums for support, however

[Server] Bluecherry Version 2.0 released!

This release adds some last minute bug fixes for how the total FPS is calculated for analog capture cards, and the ability to disable, without deleting, email notifications and will now display an alert if the server is not-functioning. Since

[Server] Bluecherry Version 2.0-RC1 released!

This release adds support for Debian Squeeze and resolves a critical issue with zombie processes caused by email notifications, even when a camera isn’t configured to send email notifications.  This also fixes a problem with sending outgoing email notifications to

[Server] Version 2 beta 9.7 released

This release features substantial changes to the web interface, including settings for email notification and better documentation, and solves a handful of bugs, including one that caused live streams on low bandwidth connections to become corrupted and unwatchable. Email notification

Project Awesome released!

We are proud to release “Project Awesome” today.   Project Awesome is a huge shift from how video has been transmitted to the client in the past.  Since the first beta of Version 2, the video has been sent via